Terms & Conditions
By using our services, you agree to the following terms and conditions. Please read carefully before booking.
1. Service Agreement
Upon confirmation of your booking with Gurgaon Packers & Movers, you enter into a service agreement. Our team will perform the agreed relocation services on the scheduled date.
2. Booking & Cancellation
- Bookings are confirmed upon receipt of a unique Tracking ID
- Cancellations up to 24 hours before moving date: No charge
- Cancellations within 24 hours: May incur nominal fees
- Rescheduling is free if done 48+ hours in advance
3. Liability & Insurance
- Basic transit insurance is included with all moves
- Items packed by customers are not covered under our insurance
- Our liability is limited to the declared value of goods
- High-value items should be declared and additional insurance purchased
4. Customer Responsibilities
- Ensure access to both pickup and delivery locations
- Inform us of fragile or valuable items in advance
- Dismantle/drain appliances (washing machines, etc.) before moving day
- Provide accurate address and contact information
5. Payment Terms
Payment is due upon completion of services at the delivery location. Advance payment may be required for long-distance moves to confirm your slot.
Contact Us
For questions about these terms: info@gurgaonpackersandmovers.in | +91-9876543210